Deleting (“) Messages with GWCheck

Problem

We need a way to delete messages with GWCheck, where the message subject line begins with a quotation mark (“). When a user receives mail messages with the Subject beginning with a quotation mark (“), it is not possible to delete these mail messages until you set an apostrophe at the start of the subject.

Solution

1. Go to the Misc tab in GroupWise GWCheck (found in the lower right area of the Gwcheck screen).

2. Enter the following information:

itempurg='"subject text

3. Run this GWCheck:

– Analyze/Fix databases, with Contents and Fix Problems checked
– Databases: User only

Note: The subject text for the itempurge= value cannot exceed 27 characters. Also, you must enter the exact subject line up through the first 27 characters (not case-sensitive).

For example, if you received messages with a virus attached that had a subject of “Here’s the information your friend requested I send to you.” Then the line in GWCheck would say:

itempurge=here's the information you

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